Just so you know, it has been over a week since our DSL was disconnected.
David and I have both been through the gamut of emotions, but the one that most often surfaces is the emotion of violence. Yessirree.
I am willing to share the whole story, if you are interested.
Way back in August, we changed our number to a metro number. This means that people in the civilized world can call us for cheap and we can call them for cheap. At that time, I said to Sonofa Bitch Corporation, in about five different languages, "Please make sure that our DSL is not disconnected".
"Hey, if our DSL stands the slightest chance of being disconnected, we don't want to change our number."
"The only thing that matters in the whole wide world is that our DSL isn't disconnected".
"My husband will divorce me if our DSL is disconnected."
Well, guess what? Our DSL was disconnected.
What happened is that they disconnected our DSL. When they changed the number, they didn't transfer the DSL account so after a while of not being paid for it, they cut us off.
Of course, we didn't know that we weren't paying for it. We pay all our bills on line, and we get all the bills charged to our Discover for the Cashback Bonus Award.
They could have been charging us $500 a month for the DSL and we wouldn't have known.
They were kind enough to send us a card stating that they would be disconnecting our DSL, but that was the week after they cut it off. Yay! How timely.
I'm very tired of the whole dial-up thing. I have a brand new fast computer with all the latest software on it, and it is collecting dust. We are using an old notebook computer because it is the only computer we have with a modem.
I've tried everything to get the DSL turned back on. It took a week for them to even undo the damage from the phone number change. I think we will be back up on Monday but I will not hold my breath. I've told them every story that I can think of to expedite our order, short of that we receive vital medications via our DSL connection.
They even tried to tell me that DSL isn't available in our area. Hello! Yes it is, because we had it here until a week ago Sunday just fine. Gaaa!
Anyway, I'm just glad we don't have any puppies to kick in our frustration over this slowness.
